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CASE STUDY
"Sister Ruth" • Negativistic Personality
Disorder
Sister Ruth should have her photo in the dictionary
next to the word "procrastinator". Throughout her career
she has constantly resisted all demands for adequate performance.
She always has an excuse for the delays she inflicts on those around
her, often attributing blame to authority figures or to those with
whom she interacts.
Sister Ruth thinks nothing of keeping the other sisters
waiting and, when challenged, she will read off for them the list
of things she
had to do with which they did not help.
She also "plays dumb" in her ministry as a parish associate.
She fails to ask questions about any particular task assigned to
her. For example when Father Ambrose, her pastor, asked her to prepare
a baptism liturgy she became sullen and irritable. When confronted
about some un-addressed detail she stated "this is not my job" and
blamed him for the resulting confusion.
In her relationships, she seems to constantly develop
situations where she and others depend on each other. Her passive
and detrimental
behavior is experienced by the other people as punitive and manipulative.
It is paradoxical but Sister Ruth seems to prefer this crazy and
infuriating way of being with others rather than being successful
and appreciated.
Her Provincial superiors are also pulled into this web of enmeshment
as they try to assuage her many claims of how other sisters or
parish staff have treated her unjustly. She is unaware of how she
will so
enrage others, that they will eventually say or do something out
of character for them, but out of frustration!
Do you have a Sister Ruth in your community? A 'Brother'
Ruth? Do you have to deal with a 'Father' Ruth? The behavior portrayed
in
this case study is symptomatic of underlying problems which will
not "just go away".
Help for "Sister
Ruth"
In the previous edition we talked about 'Sister Ruth'. She is the
embodiment of the person who does not perform, blames you, and
you both end up angry. This condition is very common. Our readers
tell
us that there are 'Ruths' in rectories and convents across the
land.
When we encounter 'Ruthitis' we find ourselves asking: "Could
she be right? Could it really be me?" Trust me, it isn't
you. The fact that you feel that way is one of the signs that
you might
be in the presence of a person with a personality disorder.
In the DSM IV, it is called Negativistic Personality
Disorder (that kind of captures it, no?), "a pervasive pattern of negativistic
attitudes and passive resistance to demands for adequate performance
in social and occupational situations that begins by early adulthood
and occurs in a variety of contexts."
What we are observing with 'Sister Ruth' (please
excuse the gender insensitivity, editor, but...), is a person provoked
to significant
anger, but unable to express it in any direct way. Such persons
have learned indirect ways to express anger, especially to refuse
to do
things that they are asked to do, to do them inadequately, or to
fail at doing them. They tend to experience everyone else in the
world as being angry at them.
Remember the parable of the two sons who were told
to go to the field to work, and the second one said he would go but
didn't? The second
son just might have had a Negativistic Personality Disorder! So,
what to do?
Remember that you are dealing with a person who is
simply furious, and if nothing is done, will stay that way. No. It
isn't about you,
you have to realize that she holds a place of responsibility and
must be held to it.
So, you must hear her complaints, empathize with
her feelings (i.e. "Sister,
I can hear that you are angry and upset. I understand how you feel."),
and then immediately present her with the reality of the situation
(i.e. "You agreed to prepare the baptismal liturgy, yet when
it was needed for the actual service it was not completed.). She
will blame you, or present an excuse; you repeat the pattern (i.e. "Sister,
I understand that you feel overwhelmed and put upon. I can see
that you are upset. I notice that it is very difficult for me to
speak
with you about your work. When I do so, as I am doing right now,
it seems very difficult for us to stay on the subject of your responsibility.").
You will have to do this over and over yet this is your only hope.
You must remain non-defensive, you must empathize
with her FEELINGS, and you must confront her with what you see. You
simply present the
consequences and start the process again. It is frustrating, but
the hope is that eventually 'Sister Ruth' learns that she cannot
get you to attack her or reject her, which would verify her angry
picture of the world, but that you will not absolve her of her
responsibility either.
If 'Sister Ruth' has been at this for years, as you
adopt these patterns she may get worse before she gets better. If
she can't use others
as targets for her internal anger, she will start experiencing
it in herself, which will not be at all pleasant. She may up the
ante
by becoming more defiant, but more likely she will become depressed.
It would be perfectly acceptable to seek outside
help in the form of a mental health expert. Perhaps medication would
help. Perhaps
some time away with therapy is called for. Perhaps you can get
some consultation for your staff or community so that everyone in
the
picture gets insight into how to relate to 'Sister Ruth'.
All in all, this becomes a long term project, yet
it can work, and it will certainly save you peace of mind and the
peace of mind of
the people in your community or parish. Be reassured - it isn't
you; you have the right to expect competent performance, and you
should
use all means, within and without your community or parish to address
the problem.
Men and women who suffer with this disorder can be
helped. It takes patience, skill, and commitment. LUKENOTES
is a bimonthly publication of Saint Luke Institute.
Permission to use these materials must be requested in writing by contacting
lukenotes@sli.org
SLI
EDUCATION DEPARTMENT
Saint Luke Institute
8901 New Hampshire Ave.
Silver Spring, MD 20903
(301) 422-5499 • (301) 422-5519 (fax)
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